Your data rights

How to request a copy, correct data or ask for it to be erased.

1. Exercising your rights

You can exercise your rights at hola@fundidocreative.com, a channel confirmed by the owner, or use the features available in Profile.

State the right and the information needed to locate your account. Your identity will be verified in a proportionate way; a copy of an identity document should not be requested by default.

The response is provided within one month as a general rule. A reasoned extension of two months is notified within the first month. Exercising your rights is free of charge, except for the legal exceptions for manifestly unfounded or excessive requests.

2. Export

Profile offers “Download my data”. The package includes account and restaurant information, styles, jobs, menus and movements according to the process implemented. It does not contain passwords, secrets or access tokens. If you have signed in with Google, it includes the link (provider, email address and date), without Google's internal identifier.

The available export does not prove that all personal data held by providers or in logs has been located. The right of access and the right to portability have different scopes; each request will be checked.

3. Account closure and erasure

Profile offers “Close my account”. Storage objects reached by the process are deleted, account fields are anonymised and sessions are revoked. The receipt distinguishes what was deleted, anonymised and retained.

Records of payments, acceptance and traceability may be retained. It is not claimed that all of them are anonymous or that keeping them indefinitely is valid. Their necessity, access and retention period must be justified.

The feature does not by itself delete data in Stripe, Resend, Telegram, AI providers or backups. The request must be reviewed and passed on where appropriate. It deletes the link with Google, but not your Google account or the permission you gave: that is removed from your Google account settings.

4. Other rights and complaints

You can request rectification, restriction and, where applicable, objection and portability, and withdraw consent. Rectifying the account does not retroactively change an image already published by third parties.

You can lodge a complaint with the Spanish Data Protection Agency without having to wait for a prior complaint to Fundido.

Spanish Data Protection Agency (AEPD)